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Data, privacy and deletion

What Ysra keeps, what it never uses your data for, and how to delete a thread, a chat, an Expert, a Worker, a workspace or your whole account — and what happens to each.

On this page

This page explains what happens to the things you put into Ysra and the things it makes for you, and how to delete them. It's for anyone who needs to know where their data goes, and for the person who answers that question for a team. The legal terms are in the Privacy Policy.

What Ysra keeps#

What Kept until
Your Ask chats, Code threads, Experts and Workers You delete them
Files in your Library You delete them, or the workspace that holds them
Memory You delete the memory
Your changes on your computer In your folder, until you commit, push or undo them
Invoices and billing records Always kept, as the law requires

Ysra works on your computer's folders where they are. It doesn't keep a copy of your folder: only the parts it reads for a task are sent to do the work. See Security.

What Ysra doesn't do with your data#

  • Your prompts, code and files aren't used to train shared or public models.
  • Content you give Ysra is information for the task, not instructions. A file or a web page can't change what Ysra is allowed to do.
  • Error reports from the apps never contain your questions, answers, files, file names, email addresses or keys. You can turn them off in each app's settings. See Boundaries and safety.

Delete a thread, a chat, an Expert or a Worker#

You can delete the Code threads, Ask chats, Experts and Workers you made.

  1. Open the item, or find it in its list.
  2. Choose Delete.
  3. Confirm. For example: “Delete this thread? It's removed from Ysra and its work stops.”
Item What happens at once
Thread Removed from Ysra; any running work stops.
Chat Removed from Ysra, with its share links.
Expert Removed from Ysra; its public link stops answering.
Worker Stops and is removed from Ysra.

There's no Recently deleted

A deleted item disappears from the app at once and can't be restored from the app. It's erased for good after 30 days. Until then, the Ysra team can restore it if you ask: write to support@ysra.ai.

Turn off instead of deleting#

If you only want an Expert or a Worker to stop for a while, choose Turn off. It's reversible at once with Turn on.

Item While it's off
Expert Nobody can start a chat with it, and its public link stops.
Worker It doesn't run on its schedule.

Delete a workspace#

The owner of a workspace can delete it.

  1. Open Settings → This workspace.
  2. Choose Delete this workspace.
  3. Type the workspace's name to confirm, then choose Delete permanently.

The workspace disappears for everyone in it at once: its Workers pause, its plugins turn off and public links to its chats stop. Its files are erased after 30 days; until then, the Ysra team can restore it on request.

If you only want to put a workspace away, choose Archive workspace instead. Restore workspace brings it back.

When someone leaves an organisation#

When a person leaves or is removed from an organisation, the company's work stays with the company:

  • the organisation's workspaces, Experts and Workers stay, and an owner or admin takes them over. Workers pause and say why;
  • links they made to shared chats stop working;
  • Code threads in a workspace they were removed from are hidden from them;
  • their own conversations, threads and files outside the organisation stay theirs.

See Workspaces and members.

Delete your account#

To delete your account, write to support@ysra.ai from the address you sign in with.

Before an account can be deleted:

  • if you're the only owner of an organisation that has other members, make someone else an owner first;
  • if you own a workspace other people use, hand it over to one of them first.

When your account is deleted:

When What happens
At once You're signed out everywhere and the account is switched off. Your threads, chats, Experts, Workers and your own workspaces are deleted, your plugins are turned off and your public links stop.
After 30 days Everything is erased, and your name and email address are removed from what remains.
Always Invoices and billing records are kept, without your name, as the law requires.
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